Terms of service

What StrictWolf is

StrictWolf is a paid 21-day diet-coaching and meal-verification service operated by Clorse Private Limited. You commit to a meal plan you choose, record your meals in the app, and our system verifies each meal against that plan. This is a contingent service contract under Section 31 of the Indian Contract Act, 1872.

It is not a game, wager, lottery, or money game. There is no chance and nothing to win. The amount you are refunded depends solely on whether you verifiably follow your own plan, never on luck and never on any other participant. You must be 18 or older to enrol.

What you pay

The program requires a single payment of ₹11,500, made up of two parts:

• a ₹1,000 non-refundable enrolment fee (inclusive of 18% GST), which sets up your meal plan; and
• a ₹10,500 refundable performance deposit, held as security for your performance of the program commitment.

How the deposit is refunded

• The deposit corresponds to 21 daily portions of ₹500.
• Each night we review the day's meals against your committed plan. For each day verified as compliant, ₹500 of your deposit is refunded to you.
• For any day that is missed or does not match your plan, that ₹500 is retained as consideration for the service and is not refunded.
• The deposit is settled on day 22, once day 21 has completed. Your refund is initiated that same day and credited to the UPI ID you provide during onboarding, never to the card or account you paid from.
• Most participants do not recover 100% of the deposit. You are refunded only for the days your meals are verified as compliant with your plan.

Verification and appeals

Meals are recorded as short live videos in the app (gallery uploads are not accepted) and checked against the plan you committed to. Verification criteria are objective and published in the app. If a meal is not recognised you may re-record it up to three times, and you may request human review of a disputed day within the appeal window shown in the app.

Your plan is locked

Once you pay, your meal plan is locked for the full 21 days and cannot be swapped mid-program. This lock is a deliberate and essential feature of the service.

No cancellation

Enrolment cannot be cancelled and the program cannot be exited early. Once you pay, the 21 days run and your deposit is settled on day 22, once day 21 has completed. Stopping partway does not close the program and does not release the deposit early.

If you stop taking part, the days you miss are simply not verified as compliant: ₹500 is retained for each of those days as consideration for the service, and you are still refunded ₹500 for every day that was verified as compliant. The ₹1,000 enrolment fee is non-refundable in any case. See the refund policy.

If StrictWolf ceases operations

If we stop operating mid-program, your unrefunded deposit balance at the moment of shutdown is returned to you in full. This is a binding commitment.

Refunds

Refunds are credited to the UPI ID you provide during onboarding, and never to the card, bank account or UPI app the original payment came from. It is your responsibility to give us a UPI ID that is correct and that belongs to you, and to keep it current while your program is running. Any identity verification required exists solely to return your own money to you safely.

Not medical or nutrition advice

StrictWolf does not provide medical, clinical, or personalised nutrition advice and does not promise weight loss or any health outcome. Consult a qualified professional before changing your diet.

Data

How we handle your data, including your live meal videos, is described in the privacy policy.

Company details & grievance officer

StrictWolf is operated by Clorse Private Limited. Payments are processed securely by Razorpay, and refundable deposits are credited to the UPI ID you provide during onboarding.

Grievance Officer: Shivam Goraksha, shivam@clorse.com. Complaints are acknowledged within 48 hours and we aim to resolve them within one month.

Liability, governing law & disputes

The service is provided on an "as is" basis. To the extent permitted by law, our total liability is limited to the amount of your refundable deposit. These terms are governed by the laws of India, and disputes will be resolved by arbitration seated in India, failing which by the courts of competent jurisdiction in India.

Contact

Questions about these terms: contact@strictwolf.com.